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Secure Payment Policy for Japanese Car Purchases
At Zenki Motors, your trust is our top priority. We understand that purchasing a vehicle from abroad is a significant investment, which is why we have developed a fully secure payment process to give you peace of mind when you buy a car from Japan through our platform.
🔐 1. Safe & Verified Payment Methods
To ensure maximum security and buyer protection, we accept the following globally trusted payment methods:
- Bank Telegraphic Transfer (TT): Our bank account is fully verified, and we provide all necessary details upon request. This method is widely used for secure international car purchases.
- PayPal: For added peace of mind, we accept payments via PayPal for selected transactions. You benefit from PayPal Buyer Protection, which adds an extra layer of safety to your purchase.
We do not accept payments via third-party agents, Western Union, or unverified platforms to prevent fraud.
💬 2. Transparent Invoicing
Once you select your desired Japanese used cars, we will send you a detailed proforma invoice with all associated costs including:
- Vehicle price
- Shipping charges
- Inspection fees (if any)
- Documentation costs
Invoices are generated directly from our system and sent to your registered email. All prices are transparent—no hidden charges.
📧 3. Payment Confirmation & Documentation
Once payment is completed:
- You must share the Telegraphic Transfer (TT) receipt or PayPal transaction ID.
- Upon receipt and verification of your payment, you will receive an official Payment Confirmation Email.
- A dedicated export agent will then be assigned to initiate the shipping process.
🚢 4. Document Dispatch via Secure Courier
All original documents—including the Bill of Lading, Export Certificate, and Commercial Invoice—are sent via DHL Express or equivalent secure courier service. A tracking number will be provided for full transparency.
🔁 5. Refunds, Disputes, and Buyer Protection
In the rare case of:
- Double payment
- Order cancellation before shipment
- Incorrect or unavailable vehicle
We offer a full refund within 20–25 business days, processed securely back to the original payment method.
If you’ve paid via PayPal, PayPal Buyer Protection allows you to raise disputes within their coverage period.
🔒 6. Fraud Protection and Safe Purchase Guarantee
- Our website uses 256-bit SSL encryption to protect your data.
- All transactions are monitored and verified by our secure payment gateway.
- We are a verified exporter registered with Japanese car auction houses and shipping companies.
When you buy Japanese used cars online through Zenki Motors, you’re not just purchasing a vehicle—you’re investing in a safe, reliable, and hassle-free process.
📞 7. Contact Our Secure Payment Support Team
If you have questions about payment or security, contact our support team 24/7:
- 📧 Email: support@zenkimotors.com
- 📞 WhatsApp:
🌍 Live Chat available on www.zenkimotors.com
Whether you're ready to make a purchase or just exploring your options, Zenki Motors is here to help. As one of the most trusted Japanese used car dealers in the Caribbean, our team is always ready to assist you in finding the perfect vehicle at the right price.